Please contact us via Live Chat, email us at info@horowbath.com. We may be able to cancel the order. If the order has begun processing, we are unable to cancel the order. The normal return policy procedure would need to be initiated.

Please click the Track Delivery. Enter your tracking number here to see your order status.

Please check our Returns & Exchanges policy. If you are not completely satisfied with your purchase, we will gladly offer you a refund, exchange within 30 days from receipt of product.


We will ship within one business day.

Deliveries are estimated within 5-7 days across the USA. However, the deliveries may take slightly longer In remote areas or facing various delivery uncontrollable factors (i.e. logistics issues, weather, traffic conditions,national holidays, high volume season, etc).

Please contact us immediately via email at info@horowbath.com for any changes regarding the delivery address. Changes to shipping address may not be possible if the order has begun to process. A customer support representative may be able to provide further information.


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