The one-piece low-tank double-flush toilet we designed looks exquisite, and the curved shape is low-key and luxurious. While ensuring that the appearance is perfectly integrated with your bathroom, we are committed to creating a comfortable experience for you. The double flush design not only saves water but also reduces noise, and the soft-close seat adds luster to your bathroom
- Stylish and Personalized Design: The compact design gives you a comfortable experience, allowing you to fit perfectly no matter the size of the bathroom. It is ideal for tall adults, the elderly, and the disabled.
- Easy to Clean Design: The glazed surface skirted trap way creates a sleek look and makes cleaning easier. Compare to other toilets, it has no corners and grooves, very easy to reach for cleaning.
- Highly Efficient Siphon Flushing: Fully Glazed Flush. Super-Quiet and powerful flush with no clogs. . The dual-flush toilet allows you to proactively conserve water by selecting 0.8 GPF or higher(1.28gpf) for tougher jobs.
- Easy Install: The toilet is easily installed, it can more Convenient. Two Sizes of Supply Line Inlet Hose, this toilet will come with a supply line connector (adapter) for you to connect the supply line and toilet. If your supply line size is 7/8", you could directly connect your water line to the toilet. If your supply line size is 1/2", please screw off the adapter, then connect it.
- All-In-One package: Package Includes toilet, pre-installed soft closing toilet seat(Seat Material: plastic）, pre-installed flush valve, high-quality wax ring, floor bolts, and also installation instruction.
- HOROW Warranty: cUPC,UPC, and Water Sense certified,CEC compliant. 5 Year Limited Warranty against staining or fading of porcelain glaze. 3 Year Limited Warranty on flushing mechanism and Soft-Closing toilet seat lid. Lifetime after-sale service.
Specifications Link: ℹ️Here
1. Can I cancel my order?
Please contact us via Live Chat, or email us at email@example.com. We may be able to cancel the order. If the order has begun processing, we are unable to cancel the order. The normal return policy procedure would need to be initiated.
2. How can I track my order?
Please click the Track Delivery. Enter your tracking number here to see your order status.
3. I received my order but received the wrong item/defective item. What do l do?
Please contact us via Live Chat, or email us at firstname.lastname@example.org. Please be ready to provide your order number and a brief description of the issue. A representative will help to resolve the problem.
4. How will I know if my order is confirmed? I did not receive an orderconfirmation email, only a PayPal confirmation email.
If you did not receive an order confirmation email from HOROW, please contact us immediately to confirm the order was received. You may contact us via email at email@example.com, or by Live Chat. A representative will assist with your order, you will need to provide your PayPal email address and PayPal transaction ID (It's a 17-character string made up of both letters and numbers).
1. How long does it usually take to ship?
We will ship within one business day.
2. How long will it take to receive my order?
Deliveries are estimated within 5-7 days across the USA. However, the deliveries may take slightly longer In remote areas or facing various delivery uncontrollable factors (i.e. logistics issues, weather, traffic conditions,national holidays, high volume season, etc).
3. Can I change my shipping address?
Please contact us immediately via email at firstname.lastname@example.org for any changes regarding the delivery address. Changes to shipping address may not be possible if the order has begun to process. A customer support representative may be able to provide further information.
1. What is the difference between PP seat and UF seat?
2. What is the difference between the smart toilet series?
RETURNS/REFUNDS & WARRANTY
1. What is the return policy?
HOROW gladly accepts returns within 30 days of delivery. If you are not 100% satisfied with your order, you have 30 days from the time of delivery to request a return. Returns will only be accepted if the item(s) are UNINSTALL and in the original packaging. We are responsible for return shipping costs for products with quality problems.
2. How to Exchange?
First e-mail us at email@example.com and let us know your order number. Explain why you want to exchange and exchange what. Our customer service team will look into the case once we receive your email, then offer you some solutions.
The item must also be in the original packaging and the receipt must be issued back to us. Please note that you only can exchange for the same product and not another product of different price value.
3. When will I receive my refund?
Upon receipt of the returned item(s) a full refund will be issued back to the original payment method. An email notification will be sent with the refund information. Please be assured that the refund will normally be completed within 7 bussiness days.
4. Do you offer a warranty policy?
HOROW is happy to provide up to 1-year of warranty from the day the order is placed. Warranty claims can be made for any manufacturing or material defects for items purchased directly from horowbath.com. You may be asked to provide photos of the damages to assure the best resolution is provided. To request a warranty claim, please contact our customer support team at firstname.lastname@example.org.
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