HOROW Toilet TG02W adopts a simple and elegant modern fashion design, suitable for various bathroom spaces, making your bathroom look more tidy and beautiful, one-piece round shape, double swirl flushing design, powerful flushing, efficient water saving, slow cover design is quieter, meet all your toilet needs.
- Modern elegant design: Our wall-hung toilet is a simple and stylish toilet, one piece toilet with a round flushing bowl, an exquisite, elegant, and generous appearance, concealed wall-mounted screw design, highlighting a clean and beautiful bathroom environment.
- Easy to install: The wall-mounted toilet is easy and quick to install, and the complete installation accessories are better for installing and fixing the toilet. Detailed installation instructions make it easier for you to install.
- Save More Space: The wall-mount toilet is the perfect solution. With its concealed tank and minimal footprint, this round toilet can save up to 12 inches of coveted bathroom space over floor-mounted toilets. The compact size of wall-mounted toilets makes them ideal for use in small bathrooms and cloakrooms.
- Easy to clean: The tank and mounting hardware are out of sight behind the wall, which helps make the bowl toilet look sleek and seamless. The raised toilet bowl makes cleaning underneath it easy. And there is no need to use the toilet brush frequently, freeing your hands.
- Slow cover design: This bathroom toilet adopts a slow cover design, which can better protect the main body and appearance of the toilets, prolong the service life of the toilet, and better reduce the noise of going to the toilet at night.
- Powerful flushing without clogging: Double swirl flushing one-piece wall-hung toilet. Super strong flushing function, no water leakage, and no clogging, 4" fully-glazed trapway, providing sufficient power to ensure that the toilet bowl is clean.
- Efficient water-saving performance: HOROW toilet, two flushing methods for you to choose from. The full flush uses 1.6 gallons of water, while the light flush uses 1.1 gallons, which can save even more water without compromising a clean flush that performs as well as other toilets.
1. Can I cancel my order?
Please contact us via Live Chat, or email us at firstname.lastname@example.org. We may be able to cancel the order. If the order has begun processing, we are unable to cancel the order. The normal return policy procedure would need to be initiated.
2. How can I track my order?
Please click the Track Delivery. Enter your tracking number here to see your order status.
3. I received my order but received the wrong item/defective item. What do l do?
Please contact us via Live Chat, or email us at email@example.com. Please be ready to provide your order number and a brief description of the issue. A representative will help to resolve the problem.
4. How will I know if my order is confirmed? I did not receive an orderconfirmation email, only a PayPal confirmation email.
If you did not receive an order confirmation email from HOROW, please contact us immediately to confirm the order was received. You may contact us via email at firstname.lastname@example.org, or by Live Chat. A representative will assist with your order, you will need to provide your PayPal email address and PayPal transaction ID (It's a 17-character string made up of both letters and numbers).
1. How long does it usually take to ship?
We will ship within one business day.
2. How long will it take to receive my order?
Deliveries are estimated within 5-7 days across the USA. However, the deliveries may take slightly longer In remote areas or facing various delivery uncontrollable factors (i.e. logistics issues, weather, traffic conditions,national holidays, high volume season, etc).
3. Can I change my shipping address?
Please contact us immediately via email at email@example.com for any changes regarding the delivery address. Changes to shipping address may not be possible if the order has begun to process. A customer support representative may be able to provide further information.
1. What is the difference between PP seat and UF seat?
2. What is the difference between the smart toilet series?
RETURNS/REFUNDS & WARRANTY
1. What is the return policy?
HOROW gladly accepts returns within 30 days of delivery. If you are not 100% satisfied with your order, you have 30 days from the time of delivery to request a return. Returns will only be accepted if the item(s) are UNINSTALL and in the original packaging. We are responsible for return shipping costs for products with quality problems.
2. How to Exchange?
First e-mail us at firstname.lastname@example.org and let us know your order number. Explain why you want to exchange and exchange what. Our customer service team will look into the case once we receive your email, then offer you some solutions.
The item must also be in the original packaging and the receipt must be issued back to us. Please note that you only can exchange for the same product and not another product of different price value.
3. When will I receive my refund?
Upon receipt of the returned item(s) a full refund will be issued back to the original payment method. An email notification will be sent with the refund information. Please be assured that the refund will normally be completed within 7 bussiness days.
4. Do you offer a warranty policy?
HOROW is happy to provide up to 1-year of warranty from the day the order is placed. Warranty claims can be made for any manufacturing or material defects for items purchased directly from horowbath.com. You may be asked to provide photos of the damages to assure the best resolution is provided. To request a warranty claim, please contact our customer support team at email@example.com.
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