This small toilet is designed with the highest quality material. The sharply modern form of it is sure to provide the most comfort in any small bathroom. The miniature toilet is install in a powder room or in an additional bathroom where space is limited.
- Gold Button: A timeless, sophisticated and flattering gold-plated top button is included, the flat of gold will bringing out the shimmer of brass and other metal and is perfectly pair with your home's existing classic or contemporary metalic elements
- Modern Design: Modern compact one-piece toilet. This toilet is smaller and shorter than a standard toilet, so it perfectly fits small bathrooms. The toilet seat is 2” shorter than a standard elongated toilet seat
- Siphon-Flushing: Highly efficient dual-flush toilet allows you to proactively conserve water by selecting 0.8 GPF or higher(1.28gpf) for tougher jobs. Dual flush toilet fully glazed flush, Super-quiet, and powerful flush with no clogs. Leak-proof
- Easily Installed with All-in-one Package: Two big installation access on the side allows the plumber to install this toilet much easier. Package includes toilet, soft closing toilet seat, pre-installed flush valve, high-quality wax ring, floor bolts, and also installation instruction
- Warranty & Return Policy: CEC compliant, 1 Year Limited Warranty against staining or fading of porcelain glaze.
Specifications Link: ℹ️Here
1. Can I cancel my order?
Please contact us via Live Chat, or email us at email@example.com. We may be able to cancel the order. If the order has begun processing, we are unable to cancel the order. The normal return policy procedure would need to be initiated.
2. How can I track my order?
Please click the Track Delivery. Enter your tracking number here to see your order status.
3. I received my order but received the wrong item/defective item. What do l do?
Please contact us via Live Chat, or email us at firstname.lastname@example.org. Please be ready to provide your order number and a brief description of the issue. A representative will help to resolve the problem.
4. How will I know if my order is confirmed? I did not receive an orderconfirmation email, only a PayPal confirmation email.
If you did not receive an order confirmation email from HOROW, please contact us immediately to confirm the order was received. You may contact us via email at email@example.com, or by Live Chat. A representative will assist with your order, you will need to provide your PayPal email address and PayPal transaction ID (It's a 17-character string made up of both letters and numbers).
1. How long does it usually take to ship?
We will ship within one business day.
2. How long will it take to receive my order?
Deliveries are estimated within 5-7 days across the USA. However, the deliveries may take slightly longer In remote areas or facing various delivery uncontrollable factors (i.e. logistics issues, weather, traffic conditions,national holidays, high volume season, etc).
3. Can I change my shipping address?
Please contact us immediately via email at firstname.lastname@example.org for any changes regarding the delivery address. Changes to shipping address may not be possible if the order has begun to process. A customer support representative may be able to provide further information.
1. What is the difference between PP seat and UF seat?
2. What is the difference between the smart toilet series?
RETURNS/REFUNDS & WARRANTY
1. What is the return policy?
HOROW gladly accepts returns within 30 days of delivery. If you are not 100% satisfied with your order, you have 30 days from the time of delivery to request a return. Returns will only be accepted if the item(s) are UNINSTALL and in the original packaging. We are responsible for return shipping costs for products with quality problems.
2. How to Exchange?
First e-mail us at email@example.com and let us know your order number. Explain why you want to exchange and exchange what. Our customer service team will look into the case once we receive your email, then offer you some solutions.
The item must also be in the original packaging and the receipt must be issued back to us. Please note that you only can exchange for the same product and not another product of different price value.
3. When will I receive my refund?
Upon receipt of the returned item(s) a full refund will be issued back to the original payment method. An email notification will be sent with the refund information. Please be assured that the refund will normally be completed within 7 bussiness days.
4. Do you offer a warranty policy?
HOROW is happy to provide up to 1-year of warranty from the day the order is placed. Warranty claims can be made for any manufacturing or material defects for items purchased directly from horowbath.com. You may be asked to provide photos of the damages to assure the best resolution is provided. To request a warranty claim, please contact our customer support team at firstname.lastname@example.org.
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